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You can check our:

Users' Guide

and Frequently Asked Questions page on:

- Technical questions Before ordering
- Use of products, Support

We provide free tech support by e-mail only.

For technical support, please forward an email to: tech @ arstech . com or Send Contact Message

with the following details:

  1. Your order number
  2. What step you are at in the installation process using the Userís Guide
  3. What Operating System you are using
  4. What error message or particular problem, if any, you are receiving

You will receive a response within the same or the next business day to your technical questions.

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